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OUR ADVANTAGE

 

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Developing new products

Are you thinking of importing new products from suppliers ? We’ll gladly help you to finish product development with free charge and update you the new status continously. Our team is professionally trained and thus optimally prepared to take on this task. Always, of course, in close coordination with your precise desires and ideas. The best and simplest way to carry out your request is for you to send us a description and/or pictures of the product you’re looking for. Even if you only need to order small quantities, we’re happy to help!

 

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Arranging orders

Successfully arranging orders with Chinese trading partners requires a lot of expertise and patience. As smaller businesses in particular often have only very basic knowledge of English, misunderstandings can easily occur and can then have a negative impact on your delivery. We can help avoid this problem in the following ways:

 

1. You can leave the whole ordering process to us and avoid all risk while reaching an agreement with your trading partner.

2. To guarantee that your delivery lives up to your expectations, send us details of the quantity you need and the requirements that your product must fulfill. We conduct the final consultation with the relevant departments concerning your requirements.

3. After you have approved the first production photos, we keep check of the production process and delivery date and immediately inform you of any possible changes.

4. As soon as the production has finished, we send the goods to the address you have designated or arrange container loading in our factory.

And that’s it – all done! Throughout the ordering process, you seldom need to do anything. You can leave things predominantly to our competent staff, and can meanwhile focus on running your company.

 

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Quality management

Every customers prefer an outstanding quality-price combination, in order to be able to acquire products with the best possible price-performance ratio. However, Chinese companies only seldom adhere to the same high quality standards that distinguish their customer’s competitors. This could potentially result in your products’ not being accepted by customers due to poor quality. By entrusting us with the task of overseeing the quality management for your product, you can avoid this problem: as well as working for suitable prices, we also ensure that they produce in the quality that you require. Already during the actual production process, our staff on the ground are well placed to keep an eye on the quality of all those processes and, if necessary, to demand changes.

The measures that we take to ensure the desired quality include the following:

1. You receive a release specimen for you to approve before your product goes into mass production.

2. Throughout the production process, we can send you pictures so you yourself can keep an eye on the quality of the products at every step of production.

3. The QC department staff carry out inspection standard AQL1.5 from checking raw materials, semi-finished product as well finished product.

4. As soon as the production process comes to an end, a further inspection of the finished products is carried out. If they don’t meet the required standard, we inform you of the fact - enabling you to take the necessary steps.

 

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Consignment / Shipping

The premises we have at our disposal in factory is large enough to allow us to collect. This means that the goods will be delivered directly from our warehouse or deliver into forwarder’s warehouse with free charge as your instruction. After shiping, we will make procedures as following :  

 

. After the goods are packing, send the packing details to the customer.

. After the goods are on board, send ETD and ETA to the customer.

. Before goods arrive in destination port, remind customers to prepare customs clearance materials and documents and clear customs on time.  

 

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Customer compliant Process

. We will ask clients to check the specific quantity of not quality products, provide videos or photos, we will inform our factory at once, the factory will check reply in 1 week. 

 

. If it is production line's problem, we'll come up with a solution

 

. If it is transportation's responsibility ( about 2-3 working days ) , we'll provide prevention plan avoid this problem happen again, make up our clients in proper way

 

 

 

 E-mail: christina@joysun.net.cn
  Phone:+86-20-62235158
FACTORY ADDRESS: 

Building # 10 JinLong Industrial, ShiYan,Bao’an district, Shenzhen, China

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