Developing new products
- About 3-5 new designed products per month
- Available to design with customer's ideas and concepts
To be Aneex partner, can help avoid order issues in the following ways:
That’s it – all done! You seldom need to do anything during order process, only leave things predominantly to our competent staff. Meanwhile, Just leave your energies to focus on running your company !
The measures that we take to ensure the desired quality include the following:
Consignment / Shipping
The premises we have at our disposal in factory is large enough to allow us to collect. This means that the goods will be delivered directly from our warehouse or deliver into forwarder’s warehouse with free charge as your instruction. After shiping, we will make procedures as following :
. After the goods are packing, send the packing details to the customer.
. After the goods are on board, send ETD and ETA to the customer.
. Before goods arrive in destination port, remind customers to prepare customs clearance materials and documents and clear customs on time.
Customer compliant Process
. We will ask clients to check the specific quantity of not quality products, provide videos or photos, we will inform our factory at once, the factory will check reply in 1 week.
. If it is production line's problem, we'll come up with a solution
. If it is transportation's responsibility ( about 2-3 working days ) , we'll provide prevention plan avoid this problem happen again, make up our clients in proper way
Please choose online customer service to communicate